Believing in our enthusiasm to give customers a unique, incomparable experience, we are happy to listen to your views and your unique experience to repeat it and upgrade it.
Your Opinions Matter
Suggestions
Due to our interest in your strategic partnership with the Bank, we look forward to benefiting from the suggestions submitted by you that will be of interest to us.
Please fill the form below
Accounts
Finances
Credit Cards
Service Quality Satisfaction Questionnaire – Accounts
Service Quality Satisfaction Questionnaire – Credit Cards
Service Quality Satisfaction Questionnaire – Finances
Complaints
Dear customers, we would like to inform you about your ability to submit complaints through the following means:
- Through branches (Tablets).
- Direct contact with the Customer Complaints Unit at (06-460 2300) during working hours.
- Personal presence at the Complaints Unit at the Head Quarter – Jabal Amman and during working hours.
- Email: complaints.info@Safwabank.com.
- To view the complaints guidelines, press here.